In particular I am speaking of ArcGIS 9.2. It was originally installed from a network location on to the workstation. We wanted to modify the installation to add .NET support. Usually this is done by Add/Remove programs in control panel or running the installer. When we did the Add/Remove programs and then chose .NET support, [...]

This happened to me when my activesync enabled smart phone was replaced. The verizon rep transferred my contacts from the old phone to the new phone. Why? I don’t know. Well I have my contacts syncing to my exchange personal contacts. So on my phone after I added my active sync settings, BAM, it started [...]

If you  have Windows Server Update Services (WSUS) running in your environment, you know it can take up to 22 hours before a newly added machine to the domain can start receiving updates from WSUS. To force this, you can run the following command on the client. wuauclt /detectnow Within minutes your client should have [...]

In ArcGIS Server, you can create and publish web applications with no problem, but the map itself does not appear when you view the web application. Instead, you see all the ArcGIS map tools, and where the image should be you see a broken image X. ArcMap and ArcCatalog can connect and view the map [...]

In ArcGIS Server manager, you are unable to create a web app. You receive the error “An error has occured on the server. For details, please check the event (application) log on the web server. Unable to retrieve ArcGIS install directory from the registry. The reason is because 32-bit IIS/ASP.NET is not enabled. We were [...]

When installing ArcGIS 9.3 on Windows Server 2008, you have to  make sure UAC is disabled. If not, the install will go fine, but when you get to the ArcGIS Server Manager to change the user store to SQL or Windows Users and Groups, it will show users and groups grayed out, and it will [...]

YES. Currently ESRI is only supporting ArcGIS Server 9.3 and Apache for reverse proxy. Over the past few days, I was able to use Microsoft ISA Server 2006 Enterprise Edition as a reverse proxy to allow external users to access the ArcGIS Server. The best part, we used forms based authentication and Active Directory. The [...]

If you do troubleshooting for remote users, one that i’ve come across as a problem is asking the user to unscrew their laptop casing to find out how much RAM is in one slot. And if you have a DELL, most likely you have one DIMM slot on the bottom of the laptop, and then [...]

Sometimes you will  have a username for your ftp as user@domain.com. Now the problem with embedding this URL in a web site or email is that there are 2 @ symbols. For example, ftp://user@domain.com:password@ftp.domain.com. the fix? use the %40 which is the @ symbol replacement. So ftp://user%40domain.com:password@ftp.domain.com

ArcGIS Server 9.2 and ArcGIS Server 9.3. When you use Internet Explorer 7 we noticed that many users on the ESRI forums were having this issue. The issue is that when you launch the server manager which typically loads in Internet Explorer, you receive the following. “Object Reference not set to an instance of an [...]